Questions you may have:
Who are you anyway?
How much is postage?
- We charge a flat fee of $10 for postage and handling - but if you spend $90 or more in one purchase then shipping is currently FREE!!!
Do you offer CLICK & COLLECT?
We now offer PICK UP. Purchases may be collected from us between Wednesday & Sunday 10am - 3pm. (Note: at a minimum the following business day after they're ordered.) Not able to attend at those times? Simply Facebook message or email us to arrange a collection time suitable to you.
PLEASE ONLY CHOOSE THIS OPTION if you can attend the store at those times OR have PREARRANGED a different time/day by messenger BEFOREHAND*.
*Simply contact us by Messenger if you'd like to arrange a different day/time for collection. You'll need to be wearing a mask and follow all current protocols please.
This is something new we're trialling so please, be patient if we have hiccups.
Bear in mind that we are closely adhering to all Covid19 safety guidelines when arranging your pick up. Thanks!
Why isn’t everything you sell in your shop available in your online store? I want all the things!
Aw shucks that's lovely of you and we appreciate your enthusiasm! Our bricks and mortar shop is very, very full of awesome creations. Lots of them are by independent Aussie makers who have their own online stores. Our online store will mostly be stocking Anorak® designs/creations and other goodies exclusive to Blackbird Corner as we’ve been asked soooo many times in our 14+ years here to sell them online. We are slowly adding some of your fave Aussie Designers and makers that we stock in store.
But I really need something that I saw on your social media, and can’t possibly get to Newcastle. Can you help?
Absolutely! You’re welcome to email us at firstname.lastname@example.org or private message us on our Facebook page and we’ll hopefully be able to help! We can then add it to the Custom Orders section for you!!
We accept orders that way regularly.
What’s the best way to contact you?
You’re welcome to email us at email@example.com or private message us on our Facebook page and we’ll be able to help. Often, the person behind the counter in our actual store has no access to the online store side of things so calling the shop would likely be of no use. We are internet addicts so will generally reply same day to online enquiries. Just make sure you don’t use a subject line that sounds spammy or we'll miss out on seeing it!
Do you gift wrap?
We sure do! All purchases will arrive either gift wrapped or in a cute little paper bag! With the price removed - of course!
And each of our Anorak Designs® Tshirts comes in a complementary, printed calico bag and wrapped!
And, if you ask nicely, we will include a gift tag with a personal message from you if you’re having the order posted directly to a gift recipient. See! That’s awesome!
How do I best care for my awesome new Anorak Tee(s)?
HAND WASH IN COLD WATER :: IRON INSIDE OUT :: DO NOT PUT IN CLOTHES DRYER EVER - drip dry somewhere in the shade! Then it’ll last you for a crazily long time!
Do you post internationally?
No. At this stage we don’t I’m afraid.
How are your orders shipped?
We use compostable satchels and Australia Post which is trackable and, in our experience, very reliable. We post orders as fast as we can; often same day but always the next day if not same day. Of course, once the package is posted, we have no control over Australia Post and the time that they take to get it to you! But hopefully it'll be quick smart!!
I want to order all of the things! How can I pay you?
All prices are shown in AUD$
PAYPAL is accepted for payment of goods.
For Credit Card Customers: You do not need a Paypal account to pay for your items through Paypal.
1. At checkout select ‘Checkout with Paypal’
2. On the Paypal page select ‘Checkout as guest’
3. You can now pay with a credit / debit card without signing up to Paypal.
NOTE: please ensure your address details are entered correctly!
All Anorak® graphics, designs and other material have been copyrighted. All rights reserved. Please, if you’re thinking of stealing any of our designs reconsider. You are capable of designing something original and unique. Copying another Artist’s designs is theft.